Kuhi ma kahi WPEngine, Ua ʻike wau ke holo nei lākou i kahi polokalamu kūkā kamaʻilio pūnaewele maikaʻi loa i kū aʻe ma hope o 45 kekona ma ka pūnaewele. Ke noi nei nā mea hou aku he nui aku i kā mākou mea kūʻai aku no kahi hopena, no laila ua ʻeli wau a pūʻiwa ka mea i loaʻa iaʻu.
SnapEngage He polokalamu kūkā kamaʻilio hoʻomākeʻaka no kāu pūnaewele e lawe ana ma kahi o 5 mau minuke e hoʻouka ai:
- ʻO ka mea mua, hoʻopiha ʻoe i kā lākou hāmeʻa a hoʻokomo i ka script i kāu pūnaewele.
- A laila, hoʻohui ʻoe me nā 'malihini kipa' ma ʻO Gtalk a i ʻole Skype.
ʻO ia ... ua pau ʻoe! Serious!
Loaʻa i ka paepae he toniona o nā hoʻopilikino hou aʻe i loaʻa no laila hana mākou i kekahi mau mea hou aku:
- Ua hoʻomaʻamaʻa mākou i ka pihi a ke hoʻomaikaʻi nei i ke anakuhi (koi i $ 49 / mo moʻokāki ʻoihana aʻoi aku paha).
- Ua hoʻohui mākou i kahi loulou "Kamaʻilio me mākou" ma kā mākou ʻAoʻao Facebook (hiʻohiʻona Beta).
- Ke kāomi nei mākou i ka faila transcript i kā mākou pahu leka.
- Ua hoʻohui mākou i ka hoʻohui Basecamp (ʻaʻohe kumu kūʻai) i hoʻomaka ai kēlā me kēia kamaʻilio i kahi pae i kahi papahana hou a mākou i kapa aku ai ʻo 'Leads'. Hoʻopili lākou me kahi helu o CRM (me SalesForce) a me nā kōkua kōkua.
- Ua hoʻohui mākou i nā limahana hou aku (ʻae ka waihona ʻoihana i 4) a hoʻopilikino i kā lākou mau kiʻi.
Hiki iā ʻoe ke hoʻoponopono i ke pihi e hoʻomaka i ke kamaʻilio ma nā wahi āpau o kāu pūnaewele, ua koho mākou i ka ʻaoʻao ʻākau:
Kaomi i ka pihi a wehe ka kamaʻilio. Inā ʻaʻohe mea e loaʻa e pane i ka nīnau, hoʻouna wale ia i kahi leka uila iā ʻoe. Inā ʻoe ma ka pūnaewele, pop up i Skype a i ʻole GTalk i kēlā me kēia.
E nānā i nā hiʻohiʻona āpau o SnapEngage ma kā lākou ʻaoʻao hiʻohiʻona - ikaika a maʻalahi hoʻi ia! He manawa manawa kupaianaha kēia no ka poʻe e kipa i kāu pūnaewele a hāʻawi ia i kahi manawa kūpono e hopu i kahi alakaʻi i loaʻa ʻole ka mea a lākou e makemake ai a haʻalele loa i kāu pūnaewele.
Oh ... a ʻae, he loulou pili kēlā!
