Medallia: Ka Hoʻolālā ʻIke e ʻike, ʻike, wānana, a hoʻoponopono i nā pilikia i kāu mau mea kūʻai aku.

ʻO Medallia XM

Ke hoʻopuka nei nā mea kūʻai aku a me nā limahana i mau miliona o nā hōʻailona koʻikoʻi i kāu ʻoihana: pehea lākou e manaʻo ai, nā mea a lākou e makemake ai, no ke aha kēia huahana a ʻaʻole ia, kahi e hoʻolilo kālā ai lākou, he aha ka mea ʻoi aku ka maikaʻi ... A i ʻole ka mea e hauʻoli ai lākou, hoʻolilo hou, a e kūpaʻa hou aku.

Ke kahe nei kēia mau hōʻailona i kāu hui ma Live Time. Medallia hopu i kēia mau hōʻailona āpau a hoʻomaopopo iā lākou. No laila hiki iā ʻoe ke hoʻomaopopo i kēlā me kēia ʻike ma kēlā me kēia huakaʻi. Nānā ka ʻike naʻaupō o Medallia i kēia mau hōʻailona a pau e ʻike i nā lauana, ʻike i ka makaʻu, a wānana i ka hana. No laila hiki iā ʻoe ke hoʻoponopono i nā pilikia ma mua o ka hiki ʻana a pāpālua i nā manawa kūpono e hana i nā ʻike i kahi ʻē.

He aha ka Manaʻo Experience?

Hoʻomaʻamaʻa ka hana ʻana i ka ʻike e nā hui e ana a hoʻomaikaʻi i nā ʻike a lākou e hāʻawi ai i nā mea kūʻai aku a me nā mea kuleana e like me nā mea kūʻai aku, nā mea hoʻolako, nā limahana, a me nā mea kuleana.

Nā hiʻohiʻona Cloud Medallia Experience

Hāʻawi ʻo Medallia's Experience Cloud i nā hōʻailona ma kahi o 4.5 biliona mau makahiki i ka makahiki, hana 8 trillion helu helu i kēlā me kēia lā no kahi o hoʻokahi miliona mau mea hoʻohana i kēlā me kēia mahina. Hiki ke hopu ʻia i nā hōʻailona ʻike mea kūʻai mai nā meahana a me nā kahawai e hiki mai ana.

  • Nā kūkā - SMS, leka uila
  • 'Ōlelo - Nā pilina leo
  • Digital - Pūnaewele, i-polokalamu
  • ʻAuhea - Kekahi mea, IoT
  • Social - Hoʻolohe a me nā loiloi pūnaewele
  • ana - Kuhikuhi manaʻo pololei
  • MakaLens - Nā hui wikiō a me ka nānā

ʻO Core i kā Medallia mau makana ʻO Medallia Athena.

ʻO Medallia Experience Management

Nā hiʻohiʻona o Medallia Alchemy i loko:

Hāʻawi ʻo Medallia Alchemy i nā noi no ka ʻike ʻana i ka ʻike intuitive a me ka addictive no ka ʻike ʻana i ka ʻike a me ka hana ʻana

  • Kūkulu ʻia no ka hoʻokele ʻike - Hoʻokomo nā polokalamu Medallia i kā mākou Medallia Alchemy UI ʻāpana a me nā modula, i kūkulu ʻia no ka Management Experience, e hāʻawi i kahi ʻike kūlike a me ka ʻike ma waena o ka pūnaewele a me ka pūnaewele.
  • Hoʻonui i ka Hoʻohana Mea hoʻohana - Hoʻokele ʻo Medallia Alchemy i ka hana a ka mea hoʻohana ma o nā ʻike waiwai i hoʻopili ʻia me nā hiʻohiʻona ʻike, hana ʻia i nā ʻano hana a me nā ʻano mea hoʻohana.
  • ʻO ka Foundation Technology Modular - E maʻalahi a maʻalahi hoʻi e hoʻohana i nā mea hou Medallia hou loa no kāu mea hoʻohana, i hiki ai ma o kā Medallia Alchemy hoʻololi ʻana, modular architecture.

ʻO Medieria Organisational Hierarchy

Hoʻololi maʻalahi ʻo Medallia i kāu polokalamu ʻike e kūlike me kāu ʻōnaehana hoʻonohonoho me ka wikiwiki. He aha ka manaʻo o kēia? ʻIkepili kūpono. Kanaka kūpono. I kēia manawa.

ʻIke Hierarchy Hoʻonohonoho ʻIke

  • Ke Ana Hoʻohālike Hierarchy Pīpī - Hoʻohālike i nā hierarchy hoʻonohonoho paʻakikī a kuhikuhi i ka ʻike kūpono i ka limahana kūpono i ka manawa kūpono i hiki ai iā lākou ke hana i ka hana kūpono.
  • Nā ʻikepili ʻikepili maʻalahi - E mahalo i nā ʻikepili ʻikepili maikaʻi a me nā kāohi komo i kēlā me kēia pae i ka hierarchy e hōʻoia i ka ʻike kūpono a ʻae wale ʻia e kaʻana like ʻia me kēlā me kēia mea hoʻohana e pili ana i nā kuleana a me nā kuleana.
  • Hoʻohui manawa maoli - Hoʻohui me nā ʻōnaehana he nui o ka moʻolelo (CRM, ERP, HCM) e hoʻopili pinepine i nā loli i nā hierarchies hoʻonohonoho a me nā pilina i ka manawa maoli.

Nā pono o ka Medallia Experience Management pū me:

  • Nānā Kikokikona - Hoʻomaopopo i ke kumu ma hope o nā helu: wehe i nā kumuhana, ka manaʻo, a me nā hoʻokele hōʻoluʻolu ma lalo o kāu ʻikepili i hoʻonohonoho ʻole ʻia - mai nā manaʻo anamanaʻo i nā loina a me nā leka uila - a hoʻololi i kēlā me kēia huaʻōlelo i nā ʻike i hiki ke hana ʻia.
  • Nā Hana Kūpono - E kiʻi i nā manaʻo hana e pili ana i ke aʻo hohonu a me ka ʻike maʻalahi ʻana i nā manaʻo hana hiki ke hoʻokele i ka hopena nui.
  • Helu mākaʻi - E ʻike i nā mea kūʻai aku makaʻu a hoʻomaopopo i nā mea kalaiwa ma hope o kā lākou hana me nā hiʻohiʻona wanana neural-network-based.

ʻO Medallia Responsive

Noi i kahi Demo Medallia

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