Affinity: Leverage i kāu pūnaewele e pani i nā mea hou aku me kēia pae pili ʻike pilina a me nā Analytics

ʻO ka hopena maʻamau ka pilina pili mea kūʻai aku (CRM) kahi pae kūpaʻa nani ... kahi waihona o nā pilina, kā lākou hana, a; paha, kekahi mau hoʻopili ʻana me nā ʻōnaehana ʻē aʻe e hāʻawi i ka ʻike hou a i ʻole nā ​​manawa kūʻai aku. I ka manawa like, he pilina ikaika a ikaika kēlā me kēia pilina i kāu poʻe kūʻai aku a me nā mea hoʻoholo hoʻoholo ʻoihana. ʻAʻole hoʻopili ʻia kēia hoʻolōʻihi o kāu pūnaewele. He aha ka ʻike pilina? Loiloi nā ʻenehana ʻike pilina i ka ʻikepili kamaʻilio a kāu hui a hana aunoa i ka pakuhi pilina e koi ʻia ai