Elima
Martech Zone nā ʻatikala i kau ʻia Elima:
- Nānā & hoʻāʻo
Pehea e pōmaikaʻi ai nā ʻoihana kūʻai aku a me nā keʻena kūʻai mai Call Center Analytics?
ʻO ka ʻikepili helu kelepona e pili ana i ke kaʻina o ka nānā ʻana i ka ʻikepili a me nā ana i hōʻiliʻili ʻia mai nā hana kelepona no ka loaʻa ʻana o nā ʻike a hoʻoholo i nā hoʻoholo ʻikepili. Hoʻopili ia i ka hōʻiliʻili ʻana a me ka nānā ʻana i nā ʻano ʻikepili like ʻole, e like me ka nui o ke kelepona, ka lōʻihi o ke kelepona ʻana, ka manawa kali, ka launa pū ʻana o nā mea kūʻai aku, ka hana a ka luna, nā helu ʻoluʻolu o ka mea kūʻai aku, a me nā mea hou aku. Hāʻawi kēia mau kahua i nā kikowaena kelepona e ʻike i nā wahi hopohopo,…