Pehea e helu ai i ka helu hoʻolaha pūnaewele
Martech Zone nā ʻatikala i kau ʻia pehea e helu ai i ka helu net promoter:
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Nānā & hoʻāʻo
He aha ka Score Promoter Score (NPS) ʻōnaehana?
I ka pule i hala aku nei, ua huakaʻi au i Florida (hana wau i kēlā me kēia hapaha a i ʻole) a no ka manawa mua aʻu i hoʻolohe ai i kahi puke ma Audible ma ke ala i lalo. Ua koho au i ka nīnau hope loa 2.0: Pehea e ulu ai nā ʻoihana hoʻolaha pūnaewele ma kahi honua i alakaʻi ʻia e nā mea kūʻai aku ma hope o ke kamaʻilio ʻana me kekahi mau mea kūʻai aku ma ka pūnaewele. Hoʻokumu ʻia ka ʻōnaehana Net Promoter Score (NPS)…