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E like me ka hoʻomau ʻana o ka ʻike kikohoʻe ma luna o ka nānā nui no nā ʻoihana lawelawe kālā, ʻo ka huakaʻi mea kūʻai aku (touchpoint kikoʻī pilikino e kū nei ma waena o ke kahawai) ke kahua o ia ʻike. E ʻoluʻolu e hui pū me mākou i ka hāʻawi ʻana i ka ʻike i ka hoʻomohala ʻana i kāu huakaʻi ponoʻī no ka loaʻa, ke kau ʻana, ka paʻa ʻana, a me ka hoʻonui ʻana i ka waiwai me kāu prospect a me nā mea kūʻai aku. E nānā pū mākou i nā huakaʻi hopena e hoʻokō ʻia me kā mākou mea kūʻai aku. ʻO ka lā Webinar a me ka manawa ʻO kēia

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Ua ʻike anei ʻoe i kā mākou pūnaewele i hoʻouka hou ʻia? Kupaianaha maoli nō ia. Ua hana mākou i nā hoʻolālā a me ka hoʻomohala ʻana o kā mākou paʻi no 6 mau mahina a ʻaʻole hiki iaʻu ke haʻi iā ʻoe i ka manawa a mākou i hoʻolilo ai. ʻAʻole hiki i ka pilikia ke hoʻomohala wikiwiki i ka hoʻopau wikiwiki ʻana. I koʻu manaʻo, ʻo ka poʻe e kūkulu i kahi kumuhana mai ka wanaʻao i kēia lā ke hana nei i kahi disservice i ka ʻoihana a lākou e hana pū nei. Ua hiki iaʻu ke hele i waho

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Ma ka awelika, loaʻa nā mea kau inoa i nā leka uila ʻoihana 416 i kēlā me kēia mahina ... ʻo ia ka nui o nā leka uila no ke kanaka maʻamau. Heluhelu hou ka poʻe i nā leka uila e pili ana i kā lākou kālā a me ka huakaʻi ma mua o nā ʻano ʻē aʻe ... a he mea nui e hoʻomaopopo ʻaʻole nā ​​poʻe kau inoa e kau inoa wale nei i kāu leka uila - ke kau inoa nei nō hoʻi i kāu mea hoʻokūkū. E hōʻoia i ka hoʻolālā maikaʻi ʻana o kāu leka uila a pane i nā hāmeʻa kelepona he palena palena palena ʻole loa. Loaʻa i kahi leka uila koi o