Hoʻokumu ʻia kahi kahua hoʻokele pili ʻoihana Ecommerce i nā pilina maikaʻi ma waena o nā hale kūʻai e-commerce a me kā lākou mea kūʻai aku no nā ʻike poina ʻole e hoʻoikaika i ka kūpaʻa a me ka loaʻa kālā. Hoʻopili ʻo ECRM i ka mana ʻoi aku ma mua o ka Email Service Provider (ESP) a ʻoi aku ka manaʻo o ka mea kūʻai aku ma mua o kahi platform Customer Relationship Management (CRM). He aha ka ECRM? Hāʻawi ka ECRM i ka poʻe nona ka hale kūʻai pūnaewele e hoʻomaopopo i kēlā me kēia mea kūʻai kūʻokoʻa - kā lākou makemake, kūʻai, a me nā ʻano - a hāʻawi i nā mea kūpono,…